Comprehensive Guide to Transactional Business Applications
Transactional Business Applications (TBA) are software systems, a type of Application Software, meticulously designed to facilitate, automate, and optimize business processes encompassing discrete transactions or operations, thereby enabling or supporting the very business functions and processes that constitute a business transaction; these applications serve as the technological backbone for organizations across industries, empowering them to efficiently manage data flow, process interactions between diverse business entities, and maintain accurate and comprehensive records of all business activities.
The Mahat Application Generator specializes in creating four distinct categories of Transactional Business Applications, each serving different organizational needs and purposes:
SaaS (Software as a Service) Applications are multi-tenant cloud-based solutions that follow a subscription model, allowing businesses to access software functionality without the need for on-premises infrastructure. Mahat's SaaS applications adhere to Level 3 and Level 4 of the SaaS Maturity Model, ensuring high configurability while maintaining standardized processes.
SaaS applications developed by Mahat prioritize standardization across industry-specific processes while enabling tenant-specific adaptations through configuration rather than customization. They typically address multiple core departmental functions and facilitate both intra-departmental and inter-departmental workflows. Their multi-tenant nature allows them to serve both the SaaS platform provider and their numerous business customers simultaneously.
Core Systems are enterprise-level applications that serve as the foundation for a business's primary operations, addressing the essential functions of key departments and enabling cross-departmental workflows.
These systems focus on streamlining departmental and inter-departmental business processes within a single organization. They enhance productivity through systematic workflows, enable tracking of performance metrics, and optimize business outcomes through data-driven insights.
While Core Systems feature industry-standard functionalities, they require adaptation to suit specific business processes and workflows. They serve multiple core departments within a business and often integrate with financial systems or governmental portals. These applications are primarily used internally by employees but may also provide interfaces for external parties when necessary.
Experience Enhancers are applications specifically designed to facilitate and improve interactions between a business and its external stakeholders, such as customers, vendors, or partners.
These applications focus on streamlining inter-business processes, enhancing the quality of external interactions, and providing self-service capabilities that offer convenience to both internal and external users.
Experience Enhancers are typically developed for a single enterprise rather than multiple tenants. They revolve around primarily external-facing departments such as Sales or Procurement and cater to one or more inter-business workflows. These applications are used by both internal employees and external business users, creating a seamless bridge between the organization and its business ecosystem.
Productivity Enablers are targeted applications designed to replace manual, spreadsheet-based, or email-based processes within specific departments, focusing on digitalization and operational efficiency.
These applications operationalize or digitalize activities within a department, improving record-keeping, enhancing productivity, and establishing a single source of truth for the information they manage.
Productivity Enablers are typically unique to a specific business rather than following industry standards. They are owned by a single department or business function and cater to specific workflows or closely related sets of workflows. These applications are used internally by employees or agents and focus on streamlining day-to-day operations rather than complex business processes.
Industry | SaaS Applications | Core Systems | Experience Enhancers | Productivity Enablers |
---|---|---|---|---|
Construction | Project Mgmt Procurement Budget Mgmt Subcontractor Mgmt Construction Safety |
Project Mgmt System Job Costing Mgmt System Size Mgmt System Equipment Mgmt System Quality Control System |
Client Project Portal Subcontractor Collab Platform Equipment Mgmt Interface Material Supplier Portal Site Visit Documentation |
Daily Progress Tracker Safety Incident Recorder Equipment Allocation Planner Material Request Approval |
Healthcare | Electronic Health Record Telemedicine Platform Medical Supply Chain Mgmt Healthcare Staffing Patient Engagement |
Hospital Asset Mgmt Pharmacy Mgmt Patient Admission System Medical Billing System Lab Mgmt System |
Patient Portal Referring Physician Platform Insurance Provider Interface Med Equipment Supplier Portal Clinical Trial Portal |
Physician Scheduling Tool Equipment Main Tracker Med Inventory Spec System On-dist Staff Rotation Mgr Patient Transfer Approval |
Manufacturing | Production Execution Vendor Mgmt Product Lifecycle Mgmt Quality Mgmt Manufacturing Analytics |
Production Mgmt System Procurement Mgmt System Inventory Control System Quality Assurance System Equipment Main System |
Supplier Network Distributor Ordering Platform Customer-Manufacturer Interface Product Component Spec Portal Recall Mgmt Tool |
Production Schedule Tracker Material Regulation Approval Machine Downtime Calculator Safety Incident Reporter Quality Issue Tracking Tool |
Retail | Vendor Mgmt Distributor Mgmt Wholesale Ordering Retail Analytics Inventory Mgmt |
Point of Sale (POS) Inventory Mgmt Customer Relationship Mgmt Order Mgmt |
Customer Loyalty Portal Vendor Catalog Mgmt Franchise Mgmt Portal Click & Collect Customer Mgmt |
Visual Merchandising Planner Store Audit Scheduler Staff Schedule Manager Promotion Approval Workflow |
Financial Services | Digital Banking Platform Insurance Policy Mgmt Investment Mgmt Payment Processing Lending |
Loan Origination System Customer Onboarding System Claim Mgmt System Risk Assessment System Asset Mgmt System |
Client Investment Portal Insurance Agent Platform Loan Application Interface Broker-Dealer Portal Financial Advisor Collab Tool |
Credit Limit Approval Workflow Audit Documentation Tool Document Verification Tracker Regulatory Filing Checklist Client Document Org System |
Education | School Admin Talent and Certification Learning Mgmt Course Information Educational Content Mgmt |
Student Info Mgmt Curriculum Mgmt Academic Performance Mgmt Library Mgmt System Faculty Scheduling System |
Parent Communication Portal Student Assignment Platform Alumni Engagement Interface Internship Provider Portal Educational Partner Collab Tool |
Field Trip Approval Workflow Classroom Main Request Substitute Teacher Scheduler Teaching Supply Ordering Tool Transcript Request Tracking |
Automotive | Dealership Network Mgmt Automotive Inventory Supply Vehicle Service Mgmt Parts Distribution Automotive Rental |
Vehicle Sales Mgmt Dealership Mgmt Service and Maintenance Parts Inventory Vehicle Lifecycle Tracking |
Customer Service Portal Dealer-Manufacturer Interface Vehicle Plan Supplier Ordering Vehicle Customization Portal Test Drive Scheduling Portal |
Service Bag Allocation Tool Warranty Checklist Warranty Callum Processor Demo Vehicle Tracker Sales Commission Calculator |
Transportation & Logistics | Fleet Mgmt Logistics Optimization Carrier Mgmt Freight Brokerage Load Delivery |
Fleet Mgmt System Radio Planning & Optimization Cargo Tracking System Warehouse Mgmt System Driver Mgmt System |
Shipper Portal Carrier Collaboration Platform Customer Tracking Interface Supplier Delivery Scheduling Customs Broker Portal |
Vehicle Inspection Scheduler Fuel Expense Tracker Delivery Exception Logger Driver Hour Compliance Tracker Warehouse Transfer Approval |
Real Estate | Property Mgmt Real Estate Brokerage Facility Mgmt Lease Admin Real Estate Transaction |
Property Listing Mgmt Client Mgmt Transaction Processing Property Main System Commission Mgmt System |
Tenant Portal Property Viewing Scheduler Vendor Mgmt Interface Investor Reporting Platform Agent Collaboration Tool |
Property Inspection Tracker Showing Main Request Remeter Fee Calculator Lease Renewal Workflow Utility Bill Processing Tool |
Professional Services | Prof Service Automation Client Mgmt Knowledge Mgmt Time and Billing Resource Planning |
Client Engagement System Project Mgmt Resource Allocation Time Tracking & Billing Document Mgmt System |
Client Portal Expertise Directory Consultant Collab Platform Proposal Development Client Onboarding System |
Engagement Scope Tracker Billable Hours Review Tool Expert Resource Request Client Satisfaction Collector Reference Letter Generator |
Hospitality | Hotel Mgmt Restaurant Mgmt Event Mgmt Booking & Reservations Guest Experience |
Property Mgmt System Reservation System Point of Sale System Inventory & Procurement Staff Mgmt System |
Guest Service Portal Supplier Ordering Platform Travel Agent Interface Event Planner Collab Tool Loyalty Program Mgmt |
Room Inspection Checklist Main Request Tracker Staff Scheduling Tool Special Request Processor Guest Feedback Analyzer |
Energy & Utilities | Asset Mgmt Energy Mgmt Utility Billing Field Service Mgmt Grid Mgmt |
Asset Lifecycle Mgmt Customer Billing System Quadge Mgmt System Work Order Mgmt Compliance Mgmt System |
Customer Self-Service Portal Contractor Mgmt Regulatory Reporting Interface Supplier Collab Tool Smart Meter Data Access |
Field Work Order Form Safety Incident Reporter Compliance Checklist Equipment Transfer Tracker Meter Reading Exception |
Media & Entertainment | Content Management Digital Rights Management Media Distribution Advertising Campaign Audience Analytics |
Content Production Management Rights and Royalties Management Distribution Channel Management Advertising Inventory System Audience Management |
Advertiser Portal Content Creator Platform Content Distribution Platform Partner Interface Talent Management Portal |
Content Approval Workflow Ad Placement Scheduler Talent Payment Processor Production Schedule Tracker Creative Resource Planner |
Agriculture | Farm Operations Management Farm Management Agricultural Supply Chain Livestock Management Crop Planning |
Farm Operations Management Inventory and Storage Management Equipment Management Livestock Management Financial Management System |
Buyer Portal Supplier Management Platform Weather Integration Ordering Interface Regulatory Compliance Tool |
Field Activity Scheduler Crop Maintenance Tracker Harvest Schedule Planner Irrigation System Controller Pesticide Application Record |